Home Care Assignment Coordinator

Coordinate home care assignments for ParaMed using scheduling expertise and compassionate customer service. Serve clients and field staff as their primary contact.
As an Assignment Coordinator, you match patients needing care with appropriate field staff. You consider patient-requested times, staff availability, and relevant skill sets. The position requires strong computer skills, clear communication, and empathy when supporting patients and families.
Key Responsibilities:

Assign appropriate staff based on patient needs and availability
Build care schedules for patients
Enter and update employee and patient data
Respond courteously to calls and electronic communications
Document and report staff and patient interactions
Requirements:

One year administrative or office experience is an asset
Scheduling experience is an asset
Strong computer skills
Superior customer service skills
Compassion and empathy with patients and families
Apply your scheduling, communication, and customer service strengths to coordinate personalized home care through ParaMed.

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