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Job opportunity

Police Information Liaison Supervisor

City of North Vancouver

North Vancouver, British Columbia
Lead Police Information Liaison operations at the City of North Vancouver while supervising staff and serving the public at the RCMP Detachment.
This temporary full-time supervisory position supports RCMP Police Support Services for approximately two years. As a working Supervisor, you will oversee a small team providing information and clerical processing services. The work combines scheduling, employee training, front-counter service, and complex inquiry resolution.
Key Responsibilities:

Assign, supervise, review, and participate in team work
Coordinate staff schedules and switchboard coverage
Train new employees in operational procedures
Address complex front-counter inquiries, concerns, and complaints
Perform related duties supporting efficient service delivery
Requirements:

Exceptional supervisory skills and employee support experience
Proven clerical skills and public service enthusiasm
Knowledge of CPIC, PRIME, systems, and related equipment
Typing speed of 40 net words per minute
Eligibility for RCMP security clearance and Canadian residency requirements
Bring supervisory, clerical, scheduling, and customer service expertise to Police Information Liaison operations for North Vancouver.

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