Represent Mercedes-Benz Country Hills through personalized luxury service, customer communication, appointment coordination, and detailed follow-up. This is a full-time dealership position.
As a Business Development Representative, you will connect guests with Brand Specialists throughout their customer journey. The work includes handling inquiries, sharing vehicle information, maintaining CRM records, and supporting deliveries. You will help uphold Mercedes-Benz standards through professional communication and careful attention to detail.
Key Responsibilities:

Answer customer inquiries by phone, email, text, and online chat
Schedule, confirm, and coordinate guest appointments
Provide vehicle, product, service, and promotion information
Document interactions, activities, and follow-up tasks in CRM
Deliver vehicles and demonstrate features tailored to guest needs
Requirements:

High school diploma or equivalent
Fluent written and verbal English
Exceptional customer service and interpersonal skills
Strong organization, accuracy, and attention to detail
CRM and Microsoft Office experience
Bring customer-focused communication, CRM accuracy, and luxury service standards to the Mercedes-Benz Country Hills guest experience.

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Luxury Automotive Business Development Representative