Job opportunity
Performance Excellence Lead, Support Ops (AI-driven)
Shopify Inc.
Shopify Inc. is seeking a results-oriented leader in Performance Excellence within Support Operations.
This individual contributor role focuses on turning data into fixes that ship in weeks, not quarters, and on shaping how support performs at Shopify. You will own a point of view on high performance, drive 6-week sprints, and translate insights into measurable targets while collaborating with cross-functional teams.
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Apply on source site This individual contributor role focuses on turning data into fixes that ship in weeks, not quarters, and on shaping how support performs at Shopify. You will own a point of view on high performance, drive 6-week sprints, and translate insights into measurable targets while collaborating with cross-functional teams.
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