Lead multi-site operations across Western Canada with financial performance, coaching, and guest service accountability. Calgary, Alberta is the ideal base, with frequent travel required.
Splitsville Entertainment seeks a Regional Support Manager to guide Centre Managers and their teams. You will connect bowling centres with Support and Leadership teams while advancing collaboration, growth, and company values. The work includes commercial metrics, business plans, and operational alignment.
Key Responsibilities:

Drive regional revenue, expense, and profitability performance
Review monthly P&L results and implement corrective actions
Evaluate centres using KPIs, audits, and business plans
Promote guest service through mystery shops and feedback
Recruit, coach, and develop Centre Management teams
Requirements:

Five to seven years of multi-site operational experience
Hospitality, entertainment, or high-volume food and beverage background
Strong leadership and coaching abilities
Microsoft Office proficiency and POS familiarity
Valid driver’s license and reliable transportation
Apply regional leadership, financial oversight, coaching, and guest service expertise across Splitsville Entertainment’s Western Canada centres.

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Regional Operations Manager Western Canada