Lead client retention and growth for Canada Life across Eastern Canada from Halifax, London, Toronto, or Ottawa. Guide Regional Managers and strengthen service excellence.
As Regional Director, Client Relationships, you will provide strategic leadership for Workplace Retirement clients. You will align regional execution with national strategies and business objectives. The work requires business acumen, strategic thinking, and influence across complex stakeholder environments.
Key Responsibilities:

Lead, coach, and develop Regional Managers
Execute strategies supporting retention, growth, and satisfaction
Build relationships with clients, advisors, and consultants
Resolve complex client, advisor, and operational issues
Oversee planning, resources, and succession initiatives
Requirements:

10+ years in financial services
Significant Workplace Retirement or related experience
Success leading leaders and developing teams
Strategic planning and stakeholder management capabilities
Ability to travel as required
Bring strategic leadership, relationship management, and growth expertise to Canada Life’s Eastern Canada Workplace Retirement business.

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Regional Director Client Relationships