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Job opportunity

Retail Sales Supervisor Lindt Chocolate Shop

Lindt & Sprüngli USA

Toronto, Ontario
Shape exceptional customer experiences at Lindt Chocolate Shop through retail supervision, sales performance, and product merchandising expertise daily.
This Assistant Store Manager role supports customer service, sales, and profitability at Lindt’s new Sherway Gardens location. You will model service behaviours, establish standards, supervise store employees, and support training in sales techniques and product knowledge. The role also covers recruitment, performance reviews, and daily administration.
Key Responsibilities:

Model exemplary customer service behaviours and standards
Monitor sales performance and daily labour requirements
Assist interviewing and hiring Retail Sales Associates
Support employee training and performance management
Maintain store presentation according to company standards
Requirements:

One to two years retail management experience
Two to five years overall retail experience
Previous merchandising or visual presentation experience
Ability to multitask and manage multiple priorities
Passion for chocolate
Apply your customer service leadership, sales knowledge, and visual merchandising experience as Lindt’s retail supervisor at Sherway Gardens.

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