Manage commercial insurance relationships in Hamilton, St. Catharines, or the Simcoe area through consultative service and renewal leadership. This in-office role serves mid-market and large accounts.
As a Senior Commercial Account Manager, you will own a portfolio and deliver responsive client service. Your work includes relationship management, problem-solving, coverage recommendations, and full-cycle renewals. You will support business growth while collaborating with internal teams and insurer partners.
Key Responsibilities:

Manage and service mid-market commercial client accounts
Lead exposure reviews, remarkets, negotiations, and renewal presentations
Handle inquiries, endorsements, billing questions, and policy changes
Identify referral opportunities and appropriate cross-sell conversations
Maintain documentation and activity tracking in BMS systems
Requirements:

RIBO License
At least five years of commercial insurance brokerage experience
Exposure to mid-market commercial accounts
Commercial account service and renewal cycle capability
Strong client-facing communication and organizational skills
Bring commercial insurance expertise, renewal leadership, and relationship management to Aplin’s client-focused brokerage team in Ontario.

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Senior Commercial Insurance Account Manager