Serve French and English-speaking customers from CMC Markets’ Toronto office, applying clear communication and resilience in a high-volume call centre. Help create positive experiences.
This Client Services Executive position supports the Premium Client Management team and wider business. CMC Markets is seeking someone who excels in customer service and communicates effectively verbally and in writing. The opportunity may provide a first step into financial services for candidates with Business, Finance, or Economics studies.
Key Responsibilities:

Provide exceptional customer service to clients
Support Premium Client Management activities
Apply problem solving to client service interactions
Collaborate effectively with the wider business
Create positive client experiences through service
Requirements:

English and French bilingual proficiency
Excellent written communication skills
Excellent verbal communication skills
Ability to excel in customer service
Resilience in a high-volume call centre
Use English and French communication, customer service, and resilience to support CMC Markets clients from Downtown Toronto.

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French Customer Support Executive Toronto