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Job opportunity

Police Communications Operator Red Deer

Red Deer

Central Foothills (Sundre), Alberta
Use police databases and rapid call triage as a Police Communications Operator with The City of Red Deer in Alberta. Shift work is required.
This position serves as the first contact for incoming non-emergency and administrative calls to the RCMP detachment. You will triage requests, maintain police systems, and support Municipal Enforcement Officer safety. Clear radio, telephone, and written communication is essential, alongside accurate records and confidential information handling.
Key Responsibilities:

Maintain, audit, and query CIIDS, CPIC, and PROS records
Evaluate incoming requests and prioritize calls using protocols
Relay accurate safety information to RCMP and enforcement officers
Prepare files, reports, data entries, and detailed statistics
Train employees and support other operational roles when needed
Requirements:

Grade 12 education and three years’ related experience
Police communications or emergency communications experience
Ability to type 50 words per minute accurately
Ability to obtain and maintain RCMP Security Clearance
Availability for evenings, weekends, and statutory holidays
Apply police database expertise, sound judgment, and precise communication to support safe RCMP and municipal operations.

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