Guide commercial and corporate clients through cash management integration in Montréal, combining project management, communication, and financial services experience. Support seamless product delivery.
This Client Implementation Lead serves within RBC’s Commercial Banking Implementation and Integration Team. You will coordinate tailored onboarding plans, engage partners, and clarify products, services, and support. Success requires client interaction experience, business acumen, and comfort with emerging communication and technology tools.
Key Responsibilities:

Coordinate end-to-end client implementation and integration
Plan implementation activities for commercial and corporate clients
Collaborate with Commercial Banking implementation teams
Explain products, services, and available support
Transition completed implementations to servicing partners
Requirements:

English and French bilingualism required
Three to five years in financial services
Client-focused cash management implementation experience
Proven exceptional client experience delivery
Experience with digital banking and mobile applications
Bring integration leadership, commercial banking knowledge, and bilingual client engagement to tailored cash management implementations at RBC.

#J-18808-Ljbffr

Commercial Banking Client Integration Lead