Lead customer experience at TJ Maxx Store 0376 in Vancouver, coordinating front-of-store service, loyalty programs, and register coverage. Coach Associates while maintaining organized operations.
The Customer Experience Coordinator oversees front-end Associates and promotes positive internal and external customer experiences. This role trains Associates on front-end principles, personalizes service, promotes credit and loyalty programs, and addresses customer concerns. It also coordinates breaks, communicates priorities, and supports store safety and shrink reduction.
Key Responsibilities:

Oversee front-of-store Associates and customer service
Promote credit and loyalty programs
Assign registers and coordinate Associate breaks
Train and coach Associates on customer experience
Address customer concerns and communicate priorities
Requirements:

One year of retail experience
Six months of leadership experience
Flexible availability, including nights and weekends
Strong communication and organizational skills
Ability to train others and multitask
Bring retail leadership, customer service, and front-end coordination skills to TJ Maxx in Vancouver, Washington.

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TJ Maxx Customer Experience Coordinator