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Job opportunity

Recoveries Officer Collections Mississauga

RBC

Mississauga, Ontario
Recover outstanding Personal Loan and Card Product balances as an RBC Recoveries Officer in Mississauga, using analysis and negotiation skills daily.
This full-time position applies RBC Credit Management & Recoveries methodologies to assess maximum recovery potential. You will analyze client information, provide repayment options, and recommend litigation or third-party collection agencies. The role requires frequent communication with RBC partners and employees across Canada and worldwide.
Key Responsibilities:

Initiate outbound and receive incoming client calls
Assess recovery potential from available client information
Provide repayment options through effective negotiation
Recommend litigation or third-party collection agencies
Mitigate operational risk while resolving client issues
Requirements:

Two or more years of Recoveries or Collections experience
Strong written and verbal communication skills
Proficiency using Microsoft Excel, Word, and Outlook
Proven negotiation, analytical, and decision-making abilities
Availability for stated weekday, monthly Saturday, and weekly late shifts
Apply your collections experience, customer care judgment, and risk mitigation skills to RBC’s Recoveries Officer team in Mississauga.

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