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Job opportunity

Pharmacy Technician Customer Service

Shoppers Drug Mart Inc.

Montague, Prince Edward Island
Customer service anchors this Regulated Pharmacy Technician opportunity with Shoppers Drug Mart, combining prescription support, privacy, and pleasant patient interactions. Serve customers promptly.
Work in a locally owned and operated store while assisting pharmacy services and maintaining pharmacy operations. Greet customers, gather prescription information, set realistic wait-time expectations, locate prescriptions, and process purchases. Refer clinical inquiries and counseling requests to pharmacists while following confidentiality requirements and Pharmacy Standards of Practice.
Key Responsibilities:

Greet customers and gather prescription information promptly
Set realistic expectations regarding prescription wait times
Locate and cash out prescriptions and ancillary items
Answer telephone calls and refer inquiries appropriately
Maintain privacy and confidentiality requirements
Requirements:

Registration with the applicable provincial licensing college
Pharmacy Technician College diploma
Previous pharmacy experience preferred
Organizational skills with ability to multitask
Effective problem-solving and attention to detail
Bring regulated pharmacy technician knowledge, customer service, and careful prescription handling to Shoppers Drug Mart pharmacy operations.

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