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Job opportunity

Client Services Associate Public Finance

CivicInfo BC

Victoria, British Columbia
Support municipal clients through accurate finance transactions and clear communication at the Municipal Finance Authority of British Columbia. This full-time role follows a Monday-Friday schedule.
As an Associate, Client Services, you will be a first point of contact for MFA clients. You will handle enquiries, process investing and borrowing transactions, and contribute to projects. The work includes client relationship management, process improvement, and support for financial products and services.
Key Responsibilities:

Handle client enquiries across investing and borrowing programs
Process transactions accurately and complete related reports
Support client relationship management with the Manager
Contribute to new product and service development
Provide backup and ad hoc project support
Requirements:

Undergraduate degree in finance, business, investing, or economics
Excellent client service and relationship-building skills
Strong Microsoft Office, Excel, and PowerPoint skills
Database or CRM system proficiency and comfort
Three years of client service experience would be an asset
Bring financial accuracy, client service judgment, and analytical communication skills to MFA’s public finance programs and municipal relationships.

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