Job opportunity
Remote Escalations Specialist - Clear Handoffs
HRS Talent Solutions
HRS Talent Solutions is seeking a Customer Service Assistant – Escalated Enquiries for a remote, full-time position. You will review conversations, identify what remains unresolved, and relay the right context to the colleague responsible for the next decision.
This role emphasizes careful communication, precise recordkeeping, and accurate handoffs. You will organize customer history, follow approved guidance, and keep status updates to support timely resolutions.
#J-18808-Ljbffr
Apply on source site This role emphasizes careful communication, precise recordkeeping, and accurate handoffs. You will organize customer history, follow approved guidance, and keep status updates to support timely resolutions.
#J-18808-Ljbffr