AI and automation process expertise drives this full-time Business Process Engineer role at CIRO, supporting workflow improvement and transformation delivery.
Reporting to the Director of Innovation, you will support CIRO’s AI and Automation Centre of Excellence. You will assess opportunities, clarify requirements, map workflows, and address process and data issues before transformation. Your work supports adoption, benefits tracking, and delivery across business teams, IT, and ePMO partners.
Key Responsibilities:

Assess AI and automation opportunities throughout intake and implementation
Map workflows, decision points, data flows, and hand-offs
Define future-state processes, accountabilities, and adoption preparation
Translate business needs into requirements, user stories, and documentation
Track benefits assumptions, implementation status, and post-implementation metrics
Requirements:

Minimum five years’ relevant business process or analysis experience
Bachelor’s degree or equivalent experience in a related field
Experience supporting AI, automation, workflow, or data initiatives
Ability to identify root causes and recommend practical improvements
Strong communication, facilitation, and stakeholder-engagement skills
Apply process analysis, requirements development, and data-informed improvement to advance CIRO’s AI and automation solutions across Canada.

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AI Automation Business Process Engineer