Support women and children through crisis as a Transition House Worker with Options Community Services across the Southern Fraser region. Provide safety, referrals, and compassionate guidance.
Reporting to the Program Manager, this role supports clients accessing financial aid, legal assistance, housing, and counseling. You will provide crisis intervention, trauma-informed support, safety planning, and advocacy. The position serves women and children affected by gender-based violence through confidential, non-discriminatory services.
Key Responsibilities:

Screen prospective clients and complete immediate safety assessments
Provide crisis intervention through support phone lines
Maintain safe, hygienic shelter environments and basic needs
Develop safety plans for children with mothers
Maintain confidential records and document program expenses
Requirements:

Diploma in a related human or social service field
Minimum one year of relevant experience or equivalent
Strong communication and crisis management skills
Trauma-informed understanding of gender-based violence
Level 1 First Aid/CPR and valid Class 5 licence
Bring crisis management, advocacy, and compassionate client support to women and children served by Options Community Services.

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Transition House Crisis Support Worker