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Job opportunity

Casual Shelter Support Worker Port Hardy

The Salvation Army Canada and Bermuda Territory

North Island, Sunshine Coast, and Southern Gulf Islands (Whistler), British Columbia
Support shelter guests in Port Hardy through crisis intervention, attentive listening, and facility security during casual on-site shifts.
The Salvation Army seeks a casual Shelter Support Worker for Centre of Hope in Port Hardy. You will provide a safe environment, emotional support, and crisis intervention while maintaining smooth facility operations. The position requires guest monitoring, accurate records, intake procedures, and professional communication with agencies.
Key Responsibilities:

Provide safe, secure shelter support to guests and visitors
Complete intakes, orientations, evaluations, and occurrence reports
Monitor guests and provide practical, personal, and morale support
Maintain logbooks, inventories, cleaning, and coffee service schedules
Perform security checks and follow facility safety procedures
Requirements:

Completed Grade 12 high school diploma
Minimum one year of social services experience
Basic First Aid and Food Safe Level 1
Knowledge of trauma-informed care and crisis intervention is an asset
Availability for all casual shifts and on-call work
Bring empathy, communication, confidentiality, and crisis intervention skills to Shelter Support Worker shifts at Centre of Hope.

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