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Job opportunity

Operations Lead, Customer Care & Billing

ZEISS Group

Toronto, Ontario 90.000 - 120.000
ZEISS Group in Canada is seeking an IQR Customer Care Operations Supervisor to coordinate service and sales administration activities, including order entry, billing, and invoicing support. You will oversee a defined portfolio and provide operational guidance to ensure accuracy, efficiency, and customer responsiveness.
The role reports to the PC Manager - IQR Canada, manages daily priorities, and drives continuous improvement while ensuring compliance with ZEISS policies and ISO standards.

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