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Job opportunity

Experienced Security Systems Integration Technician

New Age Group

Vaughan, Ontario CAD 85,000
Video surveillance
Location:

Concord, Ontario
Company:

New Age Group
Type:

Full-Time, Permanent (100% Onsite)
Salary:

$85,000–$100,000 + Benefits + Annual Performance Bonus
About New Age Group

For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations.
Position Overview

We are seeking a

Experienced Security Systems Integration Technician

to join our growing technical team. This role requires expert-level knowledge of intrusion alarm systems, access control, IP surveillance, networking fundamentals, and structured cabling. You will lead installation projects, mentor team members, and ensure every system is installed

according to manufacturer specifications, industry standards, and New Age Group best practices .
You’ll represent our organization onsite with professionalism, technical confidence, and pride in delivering work that meets the highest quality standards.
Key Responsibilities

Installation & Integration

Lead installation and commissioning of security systems including:

Access control
Video surveillance
Intercom systems
Intrusion alarms
Related IoT and low-voltage technologies

Install, program, and integrate hardware to manufacturer and industry standards
Perform structured cabling tasks:

Fiber termination
Shielded and unshielded Ethernet termination
Patch panel termination
Rack dressing and cable management

Program Alarm systems onsite with support from the Installation & Service Manager (ISM) and Project Managers
Conduct ULC Burglar and Fire Protective Signaling installation & maintenance
Perform annual preventative maintenance and generate comprehensive service reports
Update project drawings and documentation (model numbers, cable routes, device heights, etc.)
Collaborate with remote technicians for troubleshooting and advanced support
Project Execution

Work with the ISM and Project Managers to complete installations, service calls, and commissioning activities on schedule
Conduct site surveys and recommend installation methods aligned with project requirements
Provide field feedback regarding product performance and installation challenges
Team Leadership & Development

Mentor junior technicians through hand-on support and skills development
Ensure team members follow safety requirements, best practices, and installation standards
Lead installation teams and supervise quality control onsite
Provide detailed performance feedback to leadership for continuous improvement
Warehouse & Logistics Support

Assist with equipment preparation and staging for projects
Maintain accurate inventory and documentation
Keep warehouse and vehicles organized and compliant with company standards
Skills, Education & Experience Required

Minimum 5 years of experience installing and commissioning security and low-voltage systems in North America
Strong knowledge of:

Access control
IP surveillance
Intrusion alarms
Networking fundamentals
Structured cabling

Experience terminating fiber, shielded/unshielded Ethernet, and dressing racks to professional standards
Ability to read drawings, interpret schematics, and update documentation
Strong problem-solving skills and technical troubleshooting ability
Excellent communication (verbal & written) and organizational skills
Proficiency with systems such as DSC, ICT Protégé, Axis and typical networking components (switches, patch panels, routers)
Valid Ontario G-Class driver's license with clean abstract
Ability to lift 50 lbs and work at heights (with training)
Required:

ICT Protégé
DSC / Qolsys
Axis Communications
Milestone
Fiber optics certification
Compensation & Benefits

Salary: $85,000–$100,000 based on experience and certifications
Health benefits: medical, dental, and vision
Annual performance bonus
Growth opportunities with a company that invests in training & certification
Monday-Friday schedule (hours may vary depending on projects)
Mandatory Requirements

Clean Criminal Background Check (past 5 years in Canada)
Candidates must currently reside in Ontario
Three professional references available upon request

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