Job opportunity
Customer Support Administrative Assistant
Municipality of Pictou County
Customer support and advanced Excel skills define this in-person Administrative Assistant role with MOPC’s Broadband Utility in Pictou County. Serve rural broadband customers professionally.
As Customer Support and Administrative Assistant, you will provide customer and administrative support for MOPC Network Services. The work requires computerized systems familiarity, careful database updates, and responsive communication. You will support customer onboarding, sales information, marketing materials, and account changes while meeting tight deadlines.
Key Responsibilities:
Provide counter and phone service to Rural Broadband Utility customers
Monitor email queries and resolve or escalate customer concerns
Assist signups through MOPC Network Services web platforms
Process customer address, payment, and account changes accurately
Prepare customer mail outs and advertising materials
Requirements:
Business Administration program completion or equivalent experience
Familiarity with computerized CRM, Inventory, and Financial systems
Advanced Microsoft Suite knowledge, particularly Excel
Strong time management and prioritization skills
Exceptional communication and interpersonal abilities
Support MOPC broadband customers through accurate administration, responsive communication, and skilled Microsoft Excel use in person.
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Apply on source site As Customer Support and Administrative Assistant, you will provide customer and administrative support for MOPC Network Services. The work requires computerized systems familiarity, careful database updates, and responsive communication. You will support customer onboarding, sales information, marketing materials, and account changes while meeting tight deadlines.
Key Responsibilities:
Provide counter and phone service to Rural Broadband Utility customers
Monitor email queries and resolve or escalate customer concerns
Assist signups through MOPC Network Services web platforms
Process customer address, payment, and account changes accurately
Prepare customer mail outs and advertising materials
Requirements:
Business Administration program completion or equivalent experience
Familiarity with computerized CRM, Inventory, and Financial systems
Advanced Microsoft Suite knowledge, particularly Excel
Strong time management and prioritization skills
Exceptional communication and interpersonal abilities
Support MOPC broadband customers through accurate administration, responsive communication, and skilled Microsoft Excel use in person.
#J-18808-Ljbffr