Job opportunity
Banking Customer Experience Associate
TD Bank Group
Deliver accurate financial transactions and thoughtful banking guidance as a part-time Customer Experience Associate with TD Canada Trust in Vancouver. Help customers clearly.
As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. You will also resolve concerns and support positive branch experiences.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities
Complete business processes and assigned business objectives
Recommend operational improvements supporting excellence
Requirements:
High School diploma and/or one year relevant experience
Undergraduate degree or equivalent considered an asset
Strong administration, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous verbal and written communication skills
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust’s Vancouver branch team.
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Apply on source site As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. You will also resolve concerns and support positive branch experiences.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities
Complete business processes and assigned business objectives
Recommend operational improvements supporting excellence
Requirements:
High School diploma and/or one year relevant experience
Undergraduate degree or equivalent considered an asset
Strong administration, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous verbal and written communication skills
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust’s Vancouver branch team.
#J-18808-Ljbffr