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Job opportunity

Desjardins Client Relationship Advisor

Desjardins

Montreal, Quebec
Build Desjardins business relationships full-time on site by analyzing client needs, handling requests, and delivering personalized specialized-service solutions. Customer focus guides every interaction.
This Sales advisor supports members and clients through multiple distribution channels based on their needs. You maintain relationships, promote products and services, and help drive results aligned with business objectives. You also contribute to satisfaction and service quality through established standards and procedures.
Key Responsibilities:

Review client needs and analyze relevant information
Handle requests and complete necessary follow-up
Listen to members and clients before proposing solutions
Promote specialized products and services appropriately
Maintain business relationships and member/client satisfaction
Requirements:

Related college diploma
At least one year of relevant experience
French-language knowledge
Nimble learning and action-oriented mindset
Ability to recognize client needs and provide service
Apply relationship management, needs analysis, and personalized sales skills as a Desjardins member/client service advisor.

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