Group Disability Coaching Consultant

Coach disability case managers at Sun Life while applying analytical judgment, empathy, and bilingual communication in a hybrid environment.
As a Group Disability Case Management Consultant, you will support employees, challenging cases, and departmental workflows. Your work combines coaching, strategic interventions, workload prioritization, and problem-solving to improve case management results. You will collaborate with peers, Learning and Development trainers, and Practice Excellence partners.
Key Responsibilities:

Support employees with workload management and workflows
Coach managers toward results and client-focused service
Address challenging disability case management situations
Facilitate training and identify learning opportunities
Share process improvements and relevant team learnings
Requirements:

Three to five years' disability management experience
Short- and long-term disability case management knowledge
University degree or completed college diploma
Fluent written and oral French and English
Empathetic listening, influence, and negotiation abilities
Apply your coaching, bilingual communication, and disability management expertise to support stronger outcomes for Sun Life clients.

#J-18808-Ljbffr