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Job opportunity

Technical Account Manager Altanora

Altanora

Montreal, Quebec 80.000 - 110.000
Technical discovery and trusted relationships define this Account Manager / Customer Success Manager role at Altanora. Work with business stakeholders and technical teams.
Altanora seeks an experienced professional combining account management, customer success, and consultative business development. You will understand client environments, technical requirements, and business objectives. Your recommendations will align VDI, cloud infrastructure, endpoint management, security, and managed services with customer goals.
Key Responsibilities:

Own customer accounts through trusted, long-term relationships
Lead account reviews covering priorities, risks, adoption, and opportunities
Partner with technical teams to align services with outcomes
Evaluate VDI, DaaS+, cloud, security, and managed services options
Maintain activity, opportunities, and forecasts in HubSpot
Requirements:

Five-plus years in technical account management or related fields
Technical understanding of VDI, DaaS, Citrix, or cloud infrastructure
Experience engaging technical and business stakeholders
Strong discovery, presentation, communication, and account planning skills
Fluent English; French is a strong asset
Bring technical discovery, account planning, and relationship management expertise to Altanora’s customer success and growth efforts.

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