Build trusted institutional client relationships through equity index operations, analytical problem-solving, and precise service at Solactive AG in Frankfurt. Support global clients across onboarding and daily delivery.
As a Senior Associate in Equity Index Client Operations, you will manage client experiences across onboarding, operations, and index requests. You will work with asset managers, investment banks, hedge funds, and trading desks. The role combines relationship management, corporate action knowledge, process improvement, and technology initiatives.
Key Responsibilities:

Own client relationships across onboarding, delivery, and issue resolution
Explain index methodologies and corporate action treatments clearly
Coordinate configuration, testing, implementation, and follow-up
Communicate proactively about progress, updates, and product changes
Propose process, automation, and service improvements
Requirements:

Degree in finance, economics, business, mathematics, or related field
Four or more years in client-facing financial services or B2B roles
Strong analytical aptitude and structured problem-solving skills
Exceptional organization, accuracy, responsiveness, and attention to detail
Advanced Excel and comfort with digital platforms and data products
Bring client ownership, index knowledge, analytical judgment, and technology curiosity to Solactive’s global equity operations team.

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Senior Equity Index Client Operations Associate