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Senior Google CCAI Engineer - Remote CCaaS & IVR

Miratech

Edmonton, Alberta 110.000 - 150.000
Miratech is seeking a Senior Google CCAIP Engineer to design, configure, and validate customer contact center solutions on Google’s CCAI platform. You will implement DTMF IVR menus, call flows, queue configurations, and routing logic while ensuring thorough testing and clear technical documentation.
The ideal candidate has hands-on production experience with CCaaS platforms, Dialogflow CX, and CRM integrations, and can collaborate with stakeholders to deliver reliable, scalable contact center

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