Job opportunity
Remote Client Success & Satisfaction Lead
Foundever
Foundever is seeking a Coordinator, Client Satisfaction to manage and maintain new and existing accounts, ensuring seamless program implementations and exceptional client experiences. The role is dedicated to achieving and sustaining a 95% client satisfaction rating, as measured by CSAT, through proactive communication, issue resolution, and process optimization.
The role involves updating Statements of Work (SOW) to reflect current client needs and expectations, preparing and delivering client
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Apply on source site The role involves updating Statements of Work (SOW) to reflect current client needs and expectations, preparing and delivering client
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