Job opportunity
Call Center Agent
Alorica Canada
To succeed in this Call Center Agent role, you'll need to meet the requirements below:
5+ years of experience in a Call Center Agent role or similar.
Working knowledge of Active Listening, Conflict Resolution, Ticketing Systems.
Comfortable working as part of a team as well as independently.
Strong communication skills, both written and verbal.
In this role, you'll typically be responsible for:
Collaborating with colleagues across the Customer Service team to meet shared goals.
Following all relevant company policies and procedures.
Supporting process improvements where opportunities are identified.
#J-18808-Ljbffr
Apply on source site 5+ years of experience in a Call Center Agent role or similar.
Working knowledge of Active Listening, Conflict Resolution, Ticketing Systems.
Comfortable working as part of a team as well as independently.
Strong communication skills, both written and verbal.
In this role, you'll typically be responsible for:
Collaborating with colleagues across the Customer Service team to meet shared goals.
Following all relevant company policies and procedures.
Supporting process improvements where opportunities are identified.
#J-18808-Ljbffr