Serve Calgary clients at ATB Financial using customer service, banking knowledge, and strong numerical aptitude. Work from Calgary North Hill branch with occasional neighbouring branch travel.
As a Client Service Representative, you will provide essential banking services and build meaningful client relationships. You will understand financial needs, provide tailored guidance, introduce digital banking tools, and connect clients with suitable resources. This unionized role supports positive and efficient branch interactions.
Key Responsibilities:

Engage clients to understand financial needs and goals
Provide tailored solutions and guidance
Educate clients about digital banking tools and platforms
Process transactions accurately while securing branch assets
Resolve client issues with internal teams
Requirements:

Grade 12 graduation and strong numerical aptitude
Proven customer service or sales experience
Flexible, collaborative approach to helping others
Adaptability with decision-making and problem-solving skills
Banking experience preferred; personal lending familiarity is advantageous
Bring client service, banking guidance, digital tools, and accurate transaction skills to ATB Financial’s Calgary North Hill branch.

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Client Service Representative Calgary Banking