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Job opportunity

Luxury Spa Manager Vancouver Island

Relais & Châteaux

Vancouver, British Columbia
Lead luxury spa operations on Vancouver Island with guest service and team leadership at the Wickaninnish Inn. Work within a Relais & Châteaux property.
As Spa Manager, you will guide Ancient Cedars Spa while supporting personalized guest experiences. The position combines human resources, budgeting, health and safety, and hands-on service. You will help maintain standards recognized by Relais & Châteaux, Forbes, AAA, and Michelin Key.
Key Responsibilities:

Ensure personalized guest service meets recognized luxury standards
Lead Ancient Cedars Spa team members by example
Administer scheduling, payroll, hiring, and performance management
Monitor the annual budget and retail program
Maintain cleanliness, equipment, safety, and smooth operations
Requirements:

Minimum four years’ management experience in luxury facilities
Superior human resources and communication skills
Strong organization, multitasking, and problem-solving abilities
Knowledge of financial statements, budgeting, and cost management
Availability for evenings, weekends, holidays, and shift work
Bring luxury hospitality leadership, financial knowledge, and guest service expertise to Ancient Cedars Spa on Vancouver Island.

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