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Job opportunity

Bilingual Client Care Coordinator

WSA Americas

Ahuntsic North, Quebec
Support hearing care clients in French and English as a Sales and Reception Coordinator at HearCANADA’s Orleans clinic, working onsite Monday through Friday.
As an internal Client Care Coordinator, you will manage clinic administration, deliver individualized client experiences, and drive product and service sales. Your work includes scheduling, records, billing education, hearing aid maintenance, and community marketing. This permanent, full-time position serves clients at 1605 Orleans Boulevard Unit 3B.
Key Responsibilities:

Provide individualized client experiences during clinic visits and contacts
Book, reschedule, and follow up on appointments
Recommend products, services, and payment options
Maintain physical and electronic client records
Support hearing aid maintenance and local marketing initiatives
Requirements:

Two or more years in sales, retail, office, or clinic work
French and English bilingual communication skills
Comfort recommending products and services to clients
Customer-facing experience with diverse client groups
Valid driver’s license and car strongly preferred
Bring bilingual communication, sales acumen, and organized clinic support to HearCANADA’s client care team in Orleans.

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