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Job opportunity

Call Center Agent

TELUS International Inc.

Ahuntsic North, Quebec
Here\'s what we\'re looking for in our next Call Center Agent:

3+ years of experience in a Call Center Agent role or similar.

Working knowledge of Active Listening, Multi-tasking, Ticketing Systems.

Strong communication skills, both written and verbal.

Ability to work independently and manage time effectively.

As Call Center Agent, your day-to-day responsibilities will include:

Maintaining accurate records and documentation as required.

Supporting process improvements where opportunities are identified.

Carrying out day-to-day responsibilities associated with the Call Center Agent role.

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