Job opportunity
Service Support Associate Toronto
The Canada Life Assurance Company
Support employee benefits clients in Toronto through strong communication, Microsoft Office expertise, and precise administrative service. Work with advisors and plan administrators across ongoing client processes.
As a Service Support Associate at Canada Life, you will support the client service team within the Workplace Solutions Team. The position combines customer service, communication, mathematical ability, and organized administration. You will communicate verbally and in writing with plan administrators and advisors while processing employee benefits business.
Key Responsibilities:
Act as liaison between clients and head office departments
Handle routine changes, administrative requests, and claim inquiries
Process client plan changes and order employee materials
Prepare submissions, proposals, presentations, quotes, renewals, and amendments
Create client and advisor reports and correspondence
Requirements:
Strong oral and written communication skills
Excellent Word, Excel, PowerPoint, and Outlook skills
Strong mathematical, organizational, and time management skills
Problem-solving ability and proven initiative
Ability to work independently and within a team
Bring customer service, Microsoft Office, and benefits administration strengths to Canada Life’s Toronto client support team.
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Apply on source site As a Service Support Associate at Canada Life, you will support the client service team within the Workplace Solutions Team. The position combines customer service, communication, mathematical ability, and organized administration. You will communicate verbally and in writing with plan administrators and advisors while processing employee benefits business.
Key Responsibilities:
Act as liaison between clients and head office departments
Handle routine changes, administrative requests, and claim inquiries
Process client plan changes and order employee materials
Prepare submissions, proposals, presentations, quotes, renewals, and amendments
Create client and advisor reports and correspondence
Requirements:
Strong oral and written communication skills
Excellent Word, Excel, PowerPoint, and Outlook skills
Strong mathematical, organizational, and time management skills
Problem-solving ability and proven initiative
Ability to work independently and within a team
Bring customer service, Microsoft Office, and benefits administration strengths to Canada Life’s Toronto client support team.
#J-18808-Ljbffr