Job opportunity
Customer Experience Operations Supervisor
David's Bridal
Shape five-star guest experiences at David’s Bridal with floor management, customer coaching, and team performance leadership. The schedule is flexible.
This Operations Supervisor supports a high-performing team and helps deliver outstanding customer experiences every day. As a management team member, you will mentor, lead, and coach Dream Makers while building a customer-first culture. You will also review results, provide feedback, and support sales and staffing goals.
Key Responsibilities:
Maintain active floor management for five-star guest experiences
Provide ongoing coaching and training to team members
Observe performance and enforce improvement action plans
Use customer reviews and mystery shops during discussions
Assist with staffing goals and open positions
Requirements:
High School Diploma or degree
Two-four years of prior retail management experience
Experience in apparel or specialty retail
Computerized POS system experience
Ability to communicate with guests and hear them
Bring customer obsession, relationship building, coaching, and floor leadership to the Operations Supervisor team at David’s Bridal.
#J-18808-Ljbffr
Apply on source site This Operations Supervisor supports a high-performing team and helps deliver outstanding customer experiences every day. As a management team member, you will mentor, lead, and coach Dream Makers while building a customer-first culture. You will also review results, provide feedback, and support sales and staffing goals.
Key Responsibilities:
Maintain active floor management for five-star guest experiences
Provide ongoing coaching and training to team members
Observe performance and enforce improvement action plans
Use customer reviews and mystery shops during discussions
Assist with staffing goals and open positions
Requirements:
High School Diploma or degree
Two-four years of prior retail management experience
Experience in apparel or specialty retail
Computerized POS system experience
Ability to communicate with guests and hear them
Bring customer obsession, relationship building, coaching, and floor leadership to the Operations Supervisor team at David’s Bridal.
#J-18808-Ljbffr