Support emergency medical communications in Dartmouth with call-taking, dispatching, and multitasking skills. This permanent, on-site position includes rotating shifts, weekends, and holidays.
As a Medical Communications Officer with Emergency Medical Care Inc., you will process service requests for Nova Scotia’s provincial EHS system. You may act as a call taker or dispatcher during shift operations. The work includes standardized procedures, pre-arrival instructions, and collaborative practice.
Key Responsibilities:

Process incoming emergency and non-emergency medical calls
Dispatch appropriate resources according to established procedures
Calm callers and provide directions to responding agencies
Follow deployment plans and standardized call-taking protocols
Complete required paperwork and reports accurately
Requirements:

Minimum Grade 12 education
Current First Aid and CPR certification
Ability to type accurately at 25 words per minute
Ability to complete specialized training provided by EMC
Availability for evenings, weekends, and holidays
Bring accurate communication, customer service, and dispatch skills to EMC’s medical communications operations serving Nova Scotia’s EHS system.

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Emergency Medical Communications Officer