Job opportunity
TD Customer Experience Associate Montréal
TD
Serve TD customers in Montréal with accurate financial transactions, banking advice, and personalized service across Personal & Commercial Banking.
As a Customer Experience Associate, you will support TD Canada Trust customers at the branch. You will process transactions, understand customer needs, recommend banking solutions, and resolve concerns. The role also involves promoting services, completing business processes, and supporting operational improvements.
Key Responsibilities:
Process deposits, withdrawals, bill payments, and other financial transactions
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions while completing timely, accurate business processes
Deliver quality experiences and recommend operational improvements
Requirements:
High School diploma and/or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Office and internet use
Calm, courteous, effective verbal and written communication skills
Bring customer service, transaction processing, and banking solution knowledge to TD Canada Trust customers in Montréal, Quebec.
#J-18808-Ljbffr
Apply on source site As a Customer Experience Associate, you will support TD Canada Trust customers at the branch. You will process transactions, understand customer needs, recommend banking solutions, and resolve concerns. The role also involves promoting services, completing business processes, and supporting operational improvements.
Key Responsibilities:
Process deposits, withdrawals, bill payments, and other financial transactions
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions while completing timely, accurate business processes
Deliver quality experiences and recommend operational improvements
Requirements:
High School diploma and/or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Office and internet use
Calm, courteous, effective verbal and written communication skills
Bring customer service, transaction processing, and banking solution knowledge to TD Canada Trust customers in Montréal, Quebec.
#J-18808-Ljbffr