Job opportunity
C209 - Health Care Aide - (Casual) Surrey, BC
Phoenix Society incorporated
Title: Health Care Aide- (Casual)
Numberof Positions: Multiple
CompetitionNumber: C209
Location: Rising Sun
PositionStatus: Casual - On Call
Reportsto: Senior Manager, Clinical Operations and Services
Compensation: (Grid21) $29.76 - $31.64
Job Summary:
The Health Care Aide atPhoenix Society works under the functional direction of a Licensed Practical Nurse orother designate, and in cooperation with the interdisciplinary team, to assistin the delivery of client care in accordancewith established policies, standards and procedures.
Responsibilities:
ClientServices
Assistand support clients with their life skills and pre-established care plans
Greet patients/clients/families,assist with storage of personal belongings and creation of a safe/comfortableenvironment, provide orientation of room and unit, and maintain confidentialityand respect for the patient’s rights and privacy
Assist in the delivery ofnursing care under the functional direction of a Licensed Practical Nurse ordesignate and perform duties such as recording of blood pressure, temperature, pulse, respiration, height and weight; administering sterile and/ornon-sterile dressings; supporting personal hygiene such as bathing, grooming,oral care and feeding as required; assisting clinicians in positioning andholding children during procedures; and obtaining specimens such as urine
Observe and monitorpatient/client progress, symptoms and behavioural changes. Report significantobservations such as discomfort and/or pain, changes in vital signs, weight,body measurements, skin breakdowns, unusual incidents and/or accidents, andfeedback from the client into the care planning progress to the LicensedPractical Nurse or designate
Respond to call bells/alarms byalerting the appropriate health care team member and/or assisting as necessary.Respond to emergent situations by calling appropriate code and assisting careteam in accordance with unit/program guidelines
Utilize mechanical aides such asspecialty beds, lifts, slide boards, mobilizers, wheelchairs and stretchers totransport clients. Provide assistance with positioning, lifting and/ortransferring clients utilizing established lifting/safety techniques, andaccompany patient/clients to provide assistance
Retrieve lab results and patientinformation from external systems
Provide input regardingimprovements to client care and the efficient and safe operation of the area
Operations
Maintain a clean and safeenvironment; ensure call light/bell is within reach, make beds, apply side-railrequirements, empty urine bags, handle workplace hazardous materials accordingto procedures, and report all incidents, equipment problems and potentialsafety issues
Prepare room for dischargecleaning and/or assist in room setup. Remove bed linen and forward to laundry;make beds; empty/clean fridge; and removes extra supplies in accordance withestablished procedures
Clean equipment in the shared spacesuch as wipe washing exam tables, wall mounted exam equipment, blood pressureunits, overhead lamps, and measurement scales prior to the next patient
Maintain supplies in utilityareas, supply cupboards, resident washrooms, bedsidetables and storage areas;check supplysheets to identify items and quantities required; notifyothers of depleting stock and replenish accordingly; tidy supplycupboards, shelves and other areas
Participate in team meetings,discussions and/or related training sessions
Administration
Perform related clerical dutiessuch as answering telephones; providing general information; ensuringrequisitions are labelled with patient demographics; maintaining patient flow; requesting,collecting, filing, or returning charts to the appropriate department
Qualifications:
Grade12
ResidentCare Attendant Certificate and current registration with the BC Care Aidregistry is required
Recent,related experience of one year providing trauma-informed acute orcommunity health nursing care/services to patients who have a combination ofphysical, psychiatric and/or concurrent substance abuse/misuse disorders, or equivalent Or
an equivalent combination of education,training, and experience
Or
other Qualifications determined to bereasonable and relevant to the level of work
Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
Satisfactorycompletion of Tuberculosis Screening form is required
Satisfactorycompletion of Employee Immunization Record form is required
First Aid 1 and Current CPR certificate is required
Satisfactory completion of Nonviolent crisis intervention (NVCI)
Validdriver’s license is required
Skills & Knowledge:
Knowledge of community health nursingtheory including mental health and addictions, communicable diseases, primarycare and practice within a patient/family-centered approach
Knowledge of facilitation,mediation, and conflict resolution techniques
Knowledge of computer literacy to operatea computerized patient care information system and word processing,spreadsheet, Internet and e-mail software
Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
Demonstrated commitmentto the social sector with a passion for the organization’s mission is essential
Competencies:
Approachto Work
Demonstratesinitiative, flexibility, adaptability and resourcefulness
Activelyseeks and incorporates feedback to inform continuous self-improvement
Setsgoals, creates and implements action plans, monitors progress, and evaluatesresults
Adeptlymanages competing tasks and uses time efficiently and effectively
JobKnowledge & Quality of Work
High-degree of relevant and current job knowledgeand skill
Consistently produces accurate, thorough,high-quality work in a timely manner
Builds and promotes a culture of health and safetyin the workplace
Implements and enforces best practices in healthand safety within the workplace
Judgement& Decision-Making
Models independent thinking and creativity
Demonstrates effective problem-solving skills
Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action
Exercises sound judgment in the best interests ofthe organization
Communication& Interpersonal Skills
Expresses themselves clearly and professionallyboth verbally and in writing
Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations
Has a manner, style and presence that makes apositive impression
Listens to and considers others’ views
PersonalLeadership
Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices
Fosters enthusiasm, energy and commitment
Takes responsibility for personal actions,performance and health
Is reliable and accountable; shows up on time readyto work
Teamwork& Collaboration
Effectively works with their colleagues to ensureorganizational success
Champions positive working relationships with staffand external stakeholders
Supports an environment of openness, and championsteamwork and communication across programs
Leverages the expertise and experience of othersfor organizational success
ClosingDetails:
ClosingDate
Internalapplications will be accepted until October 26th, 2026, 04:00 pm
“Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.9.”Internal applicants must notify the manager of intent to apply.
Externalapplicants will be reviewed after internal applicants have been reviewed andinterviewed.
Allqualified applicants are welcome to apply.
Phoenixis committed to employment equity and encourages applications from people ofall gender identities and expressions, persons with disabilities, Indigenouspeoples and visible minorities. Persons with disabilities who anticipateneeding accommodations for any part of the application and hiring process maycontact our HR department. Any personal information provided will be maintainedin confidence.
Whilewe thank all applicants for their interest in this opportunity, only thoseselected for an interview will be contacted.
#J-18808-Ljbffr
Apply on source site Numberof Positions: Multiple
CompetitionNumber: C209
Location: Rising Sun
PositionStatus: Casual - On Call
Reportsto: Senior Manager, Clinical Operations and Services
Compensation: (Grid21) $29.76 - $31.64
Job Summary:
The Health Care Aide atPhoenix Society works under the functional direction of a Licensed Practical Nurse orother designate, and in cooperation with the interdisciplinary team, to assistin the delivery of client care in accordancewith established policies, standards and procedures.
Responsibilities:
ClientServices
Assistand support clients with their life skills and pre-established care plans
Greet patients/clients/families,assist with storage of personal belongings and creation of a safe/comfortableenvironment, provide orientation of room and unit, and maintain confidentialityand respect for the patient’s rights and privacy
Assist in the delivery ofnursing care under the functional direction of a Licensed Practical Nurse ordesignate and perform duties such as recording of blood pressure, temperature, pulse, respiration, height and weight; administering sterile and/ornon-sterile dressings; supporting personal hygiene such as bathing, grooming,oral care and feeding as required; assisting clinicians in positioning andholding children during procedures; and obtaining specimens such as urine
Observe and monitorpatient/client progress, symptoms and behavioural changes. Report significantobservations such as discomfort and/or pain, changes in vital signs, weight,body measurements, skin breakdowns, unusual incidents and/or accidents, andfeedback from the client into the care planning progress to the LicensedPractical Nurse or designate
Respond to call bells/alarms byalerting the appropriate health care team member and/or assisting as necessary.Respond to emergent situations by calling appropriate code and assisting careteam in accordance with unit/program guidelines
Utilize mechanical aides such asspecialty beds, lifts, slide boards, mobilizers, wheelchairs and stretchers totransport clients. Provide assistance with positioning, lifting and/ortransferring clients utilizing established lifting/safety techniques, andaccompany patient/clients to provide assistance
Retrieve lab results and patientinformation from external systems
Provide input regardingimprovements to client care and the efficient and safe operation of the area
Operations
Maintain a clean and safeenvironment; ensure call light/bell is within reach, make beds, apply side-railrequirements, empty urine bags, handle workplace hazardous materials accordingto procedures, and report all incidents, equipment problems and potentialsafety issues
Prepare room for dischargecleaning and/or assist in room setup. Remove bed linen and forward to laundry;make beds; empty/clean fridge; and removes extra supplies in accordance withestablished procedures
Clean equipment in the shared spacesuch as wipe washing exam tables, wall mounted exam equipment, blood pressureunits, overhead lamps, and measurement scales prior to the next patient
Maintain supplies in utilityareas, supply cupboards, resident washrooms, bedsidetables and storage areas;check supplysheets to identify items and quantities required; notifyothers of depleting stock and replenish accordingly; tidy supplycupboards, shelves and other areas
Participate in team meetings,discussions and/or related training sessions
Administration
Perform related clerical dutiessuch as answering telephones; providing general information; ensuringrequisitions are labelled with patient demographics; maintaining patient flow; requesting,collecting, filing, or returning charts to the appropriate department
Qualifications:
Grade12
ResidentCare Attendant Certificate and current registration with the BC Care Aidregistry is required
Recent,related experience of one year providing trauma-informed acute orcommunity health nursing care/services to patients who have a combination ofphysical, psychiatric and/or concurrent substance abuse/misuse disorders, or equivalent Or
an equivalent combination of education,training, and experience
Or
other Qualifications determined to bereasonable and relevant to the level of work
Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
Satisfactorycompletion of Tuberculosis Screening form is required
Satisfactorycompletion of Employee Immunization Record form is required
First Aid 1 and Current CPR certificate is required
Satisfactory completion of Nonviolent crisis intervention (NVCI)
Validdriver’s license is required
Skills & Knowledge:
Knowledge of community health nursingtheory including mental health and addictions, communicable diseases, primarycare and practice within a patient/family-centered approach
Knowledge of facilitation,mediation, and conflict resolution techniques
Knowledge of computer literacy to operatea computerized patient care information system and word processing,spreadsheet, Internet and e-mail software
Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
Demonstrated commitmentto the social sector with a passion for the organization’s mission is essential
Competencies:
Approachto Work
Demonstratesinitiative, flexibility, adaptability and resourcefulness
Activelyseeks and incorporates feedback to inform continuous self-improvement
Setsgoals, creates and implements action plans, monitors progress, and evaluatesresults
Adeptlymanages competing tasks and uses time efficiently and effectively
JobKnowledge & Quality of Work
High-degree of relevant and current job knowledgeand skill
Consistently produces accurate, thorough,high-quality work in a timely manner
Builds and promotes a culture of health and safetyin the workplace
Implements and enforces best practices in healthand safety within the workplace
Judgement& Decision-Making
Models independent thinking and creativity
Demonstrates effective problem-solving skills
Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action
Exercises sound judgment in the best interests ofthe organization
Communication& Interpersonal Skills
Expresses themselves clearly and professionallyboth verbally and in writing
Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations
Has a manner, style and presence that makes apositive impression
Listens to and considers others’ views
PersonalLeadership
Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices
Fosters enthusiasm, energy and commitment
Takes responsibility for personal actions,performance and health
Is reliable and accountable; shows up on time readyto work
Teamwork& Collaboration
Effectively works with their colleagues to ensureorganizational success
Champions positive working relationships with staffand external stakeholders
Supports an environment of openness, and championsteamwork and communication across programs
Leverages the expertise and experience of othersfor organizational success
ClosingDetails:
ClosingDate
Internalapplications will be accepted until October 26th, 2026, 04:00 pm
“Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.9.”Internal applicants must notify the manager of intent to apply.
Externalapplicants will be reviewed after internal applicants have been reviewed andinterviewed.
Allqualified applicants are welcome to apply.
Phoenixis committed to employment equity and encourages applications from people ofall gender identities and expressions, persons with disabilities, Indigenouspeoples and visible minorities. Persons with disabilities who anticipateneeding accommodations for any part of the application and hiring process maycontact our HR department. Any personal information provided will be maintainedin confidence.
Whilewe thank all applicants for their interest in this opportunity, only thoseselected for an interview will be contacted.
#J-18808-Ljbffr