Job opportunity
Collection Officer
Commercial Credit Adjusters Ltd
ᐱᔭᕆᐊᖃᒻᒪᕆᒃᑐᖅ ᐅᖃᐅᓯᕐᒥᒃ ᐊᔪᙱᓐᓂᖃᑦᑎᐊᕐᓂᖅ: ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐃᓄᒃᑎᑐᑦ ᐅᖃᕈᓐᓇᑦᑎᐊᕆᐊᓕᒃ ᐃᑲᔪᕐᓗᒋᑦ ᑲᒪᒋᔭᐅᔪᑦ ᐃᓄᒃᑎᑐᑐᐊᖅ ᐅᖃᓪᓚᒍᓐᓇᖅᑐᑦ. ᖃᐅᔨᒪᓂᐊᖅᐳᓯ ᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᒃᑐᑦ ᐃᓄᒃᑎᑐᑦ ᐅᖃᕈᓐᓇᑦᑎᐊᙱᑦᑐᑦ ᐃᓱᒪᒋᔭᐅᔪᓐᓇᔾᔮᙱᑦᑐᑦ.
CCA−ᑯᓐᓂ, ᓇᓗᓇᐃᖅᓯᒃᑲᓐᓂᖅᐳᒍᑦ ᖃᓄᖅ ᑲᑎᖅᓱᖅᑕᐅᔪᓐᓇᕐᒪᖔᑕ. ᐃᓄᖕᓂᒃ ᐃᒃᐱᒍᓱᑦᑎᐊᖅᐸᒃᐳᒍᑦ, ᑐᓴᐅᒪᖃᑎᒌᑦᑎᐊᖅᐸᒃᖢᑕ, ᑕᐅᑐᒐᖃᓪᓗᐊᑕᖵᑕᓗ ᓇᓂᓯᓇᓱᒃᖢᑕ ᐋᖅᑭᒍᑎᒃᓴᓪᓚᑦᑖᓂᒃ−ᐊᑭᓖᓇᓱᑐᐃᓐᓇᙱᖦᖢᑕ.
ᐅᒃᐱᕆᔭᖃᕈᕕᑦ ᓇᒡᓕᒍᓱᖕᓂᖅ ᐊᑑᑎᖃᕐᓂᖓᓂᒃ, ᐱᓗᐊᙳᐊᖅᖢᓂ ᑭᓇᑐᐃᓐᓇᕐᓥ. ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐱᕕᒃᓴᖃᖅᑎᑦᑎᕗᖅ ᑐᑭᖃᑦᑎᐊᑃ ᐊᒋ. ᐳᕁ ᐳᖍ ᐳᖣ ᔍ ᐍ …
What the Role Involves
As a Collections Officer, you will:
Speak with consumers who’ve missed payments – some recently, some long‑term
Establish contact through inbound and outbound calls
Work within clear policy and process to offer fair and firm solutions
Negotiate payment arrangements in accordance with client and company guidelines
Investigate and advise on payment plans and settlement options
Serve as the contact/liaison for your assigned account portfolio
Document calls accurately and meet compliance standards
Manage each call with confidence, an empathetic ear, and clear boundaries
Uphold the CCA Code of Conduct by treating every consumer with integrity, honesty, dignity, and respect.
What You Bring
We’re looking for individuals who are:
Fluency in English and Inuktitut is required for this role due to the need to communicate with Nunavut‑based consumers.
Skilled in negotiation and conflict resolution
Self‑motivated, goal‑oriented, and detail‑focused
Ethical and professional in all interactions
Comfortable working independently and in a fast‑paced team environment
Proficient with computers and able to navigate multiple software programs
Experience in collections, customer service, or call centers is a bonus but not required. If you’re eager to learn, grow, and make a difference, we’d love to hear from you.
How We Support You
We know this work can be challenging, so we’ve built a workplace that supports your success and well‑being, professionally and personally. Here’s what you’ll find at CCA:
Paid training and licensing to help you feel confident and prepared from day one
Full‑time hours, including standard 8:00 AM to 4:30 PM shifts and prime‑time weekday options
Competitive commission structure that rewards your performance fairly
Group benefit plan to support your health and peace of mind
Friendly, inclusive, and supportive team culture – we’re here to help each other succeed
Eco‑friendly commute (Work from Home)
Opportunities for growth and development, whether you’re building a long‑term career or gaining valuable experience
Hands‑on learning in credit reporting, credit repair, and personal budgeting
Team leaders who understand the job and are committed to helping you thrive
Clear tools and frameworks that guide your decisions and keep things consistent
We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well‑being.
Conditions of Employment
To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen.
Be available for full‑time work.
Criminal Record Check is required for successful candidates.
Our Story
Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca.
Mandatory Language Proficiency: This position requires complete fluency in Inuktitut in order to support clients who speak only Inuktitut. Please note that applications from candidates without proven Inuktitut fluency cannot be considered.
At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.
If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.
We are looking for a Collections Officer who understands the importance of communication, trust, and relationship‑building within Nunavut communities. The successful candidate will use their English and Inuktitut language skills to support consumers through respectful and solution‑focused conversations.
#J-18808-Ljbffr
Apply on source site CCA−ᑯᓐᓂ, ᓇᓗᓇᐃᖅᓯᒃᑲᓐᓂᖅᐳᒍᑦ ᖃᓄᖅ ᑲᑎᖅᓱᖅᑕᐅᔪᓐᓇᕐᒪᖔᑕ. ᐃᓄᖕᓂᒃ ᐃᒃᐱᒍᓱᑦᑎᐊᖅᐸᒃᐳᒍᑦ, ᑐᓴᐅᒪᖃᑎᒌᑦᑎᐊᖅᐸᒃᖢᑕ, ᑕᐅᑐᒐᖃᓪᓗᐊᑕᖵᑕᓗ ᓇᓂᓯᓇᓱᒃᖢᑕ ᐋᖅᑭᒍᑎᒃᓴᓪᓚᑦᑖᓂᒃ−ᐊᑭᓖᓇᓱᑐᐃᓐᓇᙱᖦᖢᑕ.
ᐅᒃᐱᕆᔭᖃᕈᕕᑦ ᓇᒡᓕᒍᓱᖕᓂᖅ ᐊᑑᑎᖃᕐᓂᖓᓂᒃ, ᐱᓗᐊᙳᐊᖅᖢᓂ ᑭᓇᑐᐃᓐᓇᕐᓥ. ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐱᕕᒃᓴᖃᖅᑎᑦᑎᕗᖅ ᑐᑭᖃᑦᑎᐊᑃ ᐊᒋ. ᐳᕁ ᐳᖍ ᐳᖣ ᔍ ᐍ …
What the Role Involves
As a Collections Officer, you will:
Speak with consumers who’ve missed payments – some recently, some long‑term
Establish contact through inbound and outbound calls
Work within clear policy and process to offer fair and firm solutions
Negotiate payment arrangements in accordance with client and company guidelines
Investigate and advise on payment plans and settlement options
Serve as the contact/liaison for your assigned account portfolio
Document calls accurately and meet compliance standards
Manage each call with confidence, an empathetic ear, and clear boundaries
Uphold the CCA Code of Conduct by treating every consumer with integrity, honesty, dignity, and respect.
What You Bring
We’re looking for individuals who are:
Fluency in English and Inuktitut is required for this role due to the need to communicate with Nunavut‑based consumers.
Skilled in negotiation and conflict resolution
Self‑motivated, goal‑oriented, and detail‑focused
Ethical and professional in all interactions
Comfortable working independently and in a fast‑paced team environment
Proficient with computers and able to navigate multiple software programs
Experience in collections, customer service, or call centers is a bonus but not required. If you’re eager to learn, grow, and make a difference, we’d love to hear from you.
How We Support You
We know this work can be challenging, so we’ve built a workplace that supports your success and well‑being, professionally and personally. Here’s what you’ll find at CCA:
Paid training and licensing to help you feel confident and prepared from day one
Full‑time hours, including standard 8:00 AM to 4:30 PM shifts and prime‑time weekday options
Competitive commission structure that rewards your performance fairly
Group benefit plan to support your health and peace of mind
Friendly, inclusive, and supportive team culture – we’re here to help each other succeed
Eco‑friendly commute (Work from Home)
Opportunities for growth and development, whether you’re building a long‑term career or gaining valuable experience
Hands‑on learning in credit reporting, credit repair, and personal budgeting
Team leaders who understand the job and are committed to helping you thrive
Clear tools and frameworks that guide your decisions and keep things consistent
We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well‑being.
Conditions of Employment
To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen.
Be available for full‑time work.
Criminal Record Check is required for successful candidates.
Our Story
Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca.
Mandatory Language Proficiency: This position requires complete fluency in Inuktitut in order to support clients who speak only Inuktitut. Please note that applications from candidates without proven Inuktitut fluency cannot be considered.
At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.
If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.
We are looking for a Collections Officer who understands the importance of communication, trust, and relationship‑building within Nunavut communities. The successful candidate will use their English and Inuktitut language skills to support consumers through respectful and solution‑focused conversations.
#J-18808-Ljbffr