Job opportunity
Account Manager
Direct Route Marketing & Design
Direct Route Marketing & Design is looking for a part-time, remote, client-focused Account Manager to join our growing team. You’ll be the day-to-day point of contact for a portfolio of clients, working across paid media, SEO, web development, social media, and email marketing to keep projects on track and clients happy.
Strong project management is just as central to this role as client care. You’ll coordinate timelines, deliverables, and priorities across our internal specialists, manage tasks and approvals from kickoff through launch, and make sure nothing falls through the cracks. When a website build, campaign launch, or content rollout involves several teams at once, you’ll keep everyone aligned, flag risks early, and keep clients informed every step of the way.
If you love thinking strategically, building strong relationships, staying organized across multiple moving pieces, and turning strategy into results clients can see, we want to hear from you.
Applicants must be based in Canada on EST time zone.
What You'll Do
Serve as the primary point of contact for a portfolio of clients, building trusted, long-term relationships
Coordinate with internal teams (paid media, SEO, web dev, social, email) to ensure deliverables are on time and on strategy
Independently lead regular client check-ins and client facing performance reviews, translating data into clear, actionable insights
Manage project timelines, scopes, and expectations using tools like Productive.io
Identify opportunities for account growth where they add real value
Troubleshoot issues quickly, from platform access to campaign performance, keeping clients informed every step of the way
Draft clear, professional client communications, reports, and recaps
What You Bring
2+ years of experience in account management at a marketing or creative agency
Strong understanding of digital marketing fundamentals (paid search/social, SEO, email, web)
Excellent written and verbal communication skills
Agility. You have the ability to manage multiple accounts and priorities without dropping the ball
A calm, solutions-oriented approach when things get complicated
Comfort working cross-functionally with creative, technical, and strategy teams.
Nice to Have
Familiarity with Google Ads, Meta Ads Manager, or similar platforms
Familiarity with Google Analytics
Experience with project management tools (Productive.io, Asana, or similar)
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Apply on source site Strong project management is just as central to this role as client care. You’ll coordinate timelines, deliverables, and priorities across our internal specialists, manage tasks and approvals from kickoff through launch, and make sure nothing falls through the cracks. When a website build, campaign launch, or content rollout involves several teams at once, you’ll keep everyone aligned, flag risks early, and keep clients informed every step of the way.
If you love thinking strategically, building strong relationships, staying organized across multiple moving pieces, and turning strategy into results clients can see, we want to hear from you.
Applicants must be based in Canada on EST time zone.
What You'll Do
Serve as the primary point of contact for a portfolio of clients, building trusted, long-term relationships
Coordinate with internal teams (paid media, SEO, web dev, social, email) to ensure deliverables are on time and on strategy
Independently lead regular client check-ins and client facing performance reviews, translating data into clear, actionable insights
Manage project timelines, scopes, and expectations using tools like Productive.io
Identify opportunities for account growth where they add real value
Troubleshoot issues quickly, from platform access to campaign performance, keeping clients informed every step of the way
Draft clear, professional client communications, reports, and recaps
What You Bring
2+ years of experience in account management at a marketing or creative agency
Strong understanding of digital marketing fundamentals (paid search/social, SEO, email, web)
Excellent written and verbal communication skills
Agility. You have the ability to manage multiple accounts and priorities without dropping the ball
A calm, solutions-oriented approach when things get complicated
Comfort working cross-functionally with creative, technical, and strategy teams.
Nice to Have
Familiarity with Google Ads, Meta Ads Manager, or similar platforms
Familiarity with Google Analytics
Experience with project management tools (Productive.io, Asana, or similar)
#J-18808-Ljbffr