Job opportunity
Customer Service Representative Winnipeg
Canada Cartage Group
Support customers in Winnipeg as a Customer Service Representative using shipment tracking, order entry, and precise communication. Work Monday through Friday, 7:00 AM to 3:30 PM.
This Customer Service Representative serves as the first customer contact. The position addresses inquiries, updates shipment status, resolves concerns, and maintains positive client relationships. Daily work includes WMS data entry, invoicing, inventory records, and coordination with warehouse personnel.
Key Responsibilities:
Respond to customer requests, complaints, inquiries, and concerns promptly
Enter orders and inventory accurately into WMS
Track shipments and communicate order discrepancies to customers
Generate accurate invoices with required supporting documentation
Maintain customer, product, and monthly account information
Requirements:
Minimum two years of CSR experience
Working knowledge of Outlook, Microsoft Office, and Microsoft Access
Previous Warehouse Management Software experience is an asset
Strong oral and written communication skills
Legally able to work in Canada and bondable
Apply customer service, WMS, invoicing, and communication skills while supporting accurate operations for customers in Winnipeg.
#J-18808-Ljbffr
Apply on source site This Customer Service Representative serves as the first customer contact. The position addresses inquiries, updates shipment status, resolves concerns, and maintains positive client relationships. Daily work includes WMS data entry, invoicing, inventory records, and coordination with warehouse personnel.
Key Responsibilities:
Respond to customer requests, complaints, inquiries, and concerns promptly
Enter orders and inventory accurately into WMS
Track shipments and communicate order discrepancies to customers
Generate accurate invoices with required supporting documentation
Maintain customer, product, and monthly account information
Requirements:
Minimum two years of CSR experience
Working knowledge of Outlook, Microsoft Office, and Microsoft Access
Previous Warehouse Management Software experience is an asset
Strong oral and written communication skills
Legally able to work in Canada and bondable
Apply customer service, WMS, invoicing, and communication skills while supporting accurate operations for customers in Winnipeg.
#J-18808-Ljbffr