Lead front store customer service, cash operations, and merchandising while keeping Shoppers Drug Mart customers at the centre. Support a locally owned store in its community.
As a Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, support loss prevention, and resolve customer issues. The position also maintains store presentation, product displays, and operating standards.
Key Responsibilities:

Manage cash, cashier, and merchandising customer service functions
Train cashiers and merchandisers in their job functions
Track cash office inventory and cashier procedures
Resolve refunds, exchanges, and other customer issues
Maintain organized shelves, displays, housekeeping, and store image
Requirements:

Planning, judgment, and decision-making abilities
Independent thinking when organizing the store
Problem-solving skills supporting customer satisfaction
Computer literacy and organized work habits
Efficient time management and product knowledge
Apply customer service leadership, cash management, merchandising, and problem-solving skills as a Shoppers Drug Mart Front Store Supervisor.

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Front Store Customer Service Supervisor