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Job opportunity

Application Support DevOps Manager

Michael Page

Markham, Ontario 140.000 - 170.000
Application Support and DevOps leadership centers on service stability, incident management, and continuous improvement for enterprise technology platforms. Lead teams supporting digital applications, travel systems, MuleSoft integrations, and ERS platforms.
This manager role requires more than 10 years in Application Support, IT Operations, or DevOps, including five years leading people. You will oversee operational governance, production support, release management, and service delivery. The work connects development, infrastructure, cybersecurity, vendors, and business teams.
Key Responsibilities:

Lead application support and DevOps teams
Manage incidents, problems, and production stability
Own availability, service levels, KPIs, and major incidents
Oversee releases, deployments, CI/CD pipelines, and environments
Drive automation, monitoring, and continuous improvement
Requirements:

10+ years in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Customer-facing digital application and enterprise systems experience
Cloud, Linux/Windows, APIs, and enterprise integration experience
MuleSoft, databases, OpenShift, and Jenkins experience
Apply application support leadership, DevOps practices, and operational governance across critical Canadian insurance technology services.

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