Job opportunity
Calgary Honda Parts Advisor
Dilawri Group of Companies
Calgary Honda is seeking a Parts Representative skilled in parts ordering, product information, and customer support. Work directly with automotive customers and service technicians.
Within Dilawri Group, this position connects customers with the correct vehicle parts and helps deliver timely order fulfillment. You will answer inquiries, explain products, resolve concerns, and communicate shipment updates professionally. Maintaining parts catalogue, pricing, and inventory knowledge supports accurate recommendations. The work also includes detailed records, invoices, returns, exchanges, refunds, and an orderly workstation.
Key Responsibilities:
Answer customer inquiries and provide vehicle parts information
Recommend and order correct parts for customers
Coordinate accurate fulfillment with service technicians
Track shipments and communicate order status updates
Resolve concerns and process defective part exchanges
Requirements:
Dedication to exceptional customer service standards
Interest in lifelong customer relationship building
Continuous skill development and innovation mindset
Ability to collaborate in a respectful environment
Honest, trustworthy commitment to customer experience
Use customer service, parts ordering, and automotive product knowledge to support Calgary Honda customers and technicians.
#J-18808-Ljbffr
Apply on source site Within Dilawri Group, this position connects customers with the correct vehicle parts and helps deliver timely order fulfillment. You will answer inquiries, explain products, resolve concerns, and communicate shipment updates professionally. Maintaining parts catalogue, pricing, and inventory knowledge supports accurate recommendations. The work also includes detailed records, invoices, returns, exchanges, refunds, and an orderly workstation.
Key Responsibilities:
Answer customer inquiries and provide vehicle parts information
Recommend and order correct parts for customers
Coordinate accurate fulfillment with service technicians
Track shipments and communicate order status updates
Resolve concerns and process defective part exchanges
Requirements:
Dedication to exceptional customer service standards
Interest in lifelong customer relationship building
Continuous skill development and innovation mindset
Ability to collaborate in a respectful environment
Honest, trustworthy commitment to customer experience
Use customer service, parts ordering, and automotive product knowledge to support Calgary Honda customers and technicians.
#J-18808-Ljbffr