Job opportunity
Logistics Customer Communications Specialist
Aquatrans
Use strong communication and multitasking skills as a Logistics Communication Specialist at Aquatrans in Delta, B.C. This is a full-time overnight office position.
In this permanent position, you will support drivers and customers within a high-call-volume transportation office. You will address billable wait times, delays, questions, hazards, and shipment information. The work also includes operational support, appointment booking, paperwork auditing, and data entry using transport software.
Key Responsibilities:
Maintain relationships with drivers and customers through frequent communication
Check customer wait times, delays, and shipment issues
Process work orders, messages, and transportation requests
Book pickup and delivery appointments with customers
Monitor shipments and manage transport system information
Requirements:
High school diploma or GED required
Experience providing high levels of customer service
Microsoft Office or POS systems knowledge
Strong organization, attention to detail, and multitasking skills
Ability to remain calm under pressure and adapt to change
Bring customer service, communication, and operational coordination skills to Aquatrans while supporting overnight transportation operations in Delta.
#J-18808-Ljbffr
Apply on source site In this permanent position, you will support drivers and customers within a high-call-volume transportation office. You will address billable wait times, delays, questions, hazards, and shipment information. The work also includes operational support, appointment booking, paperwork auditing, and data entry using transport software.
Key Responsibilities:
Maintain relationships with drivers and customers through frequent communication
Check customer wait times, delays, and shipment issues
Process work orders, messages, and transportation requests
Book pickup and delivery appointments with customers
Monitor shipments and manage transport system information
Requirements:
High school diploma or GED required
Experience providing high levels of customer service
Microsoft Office or POS systems knowledge
Strong organization, attention to detail, and multitasking skills
Ability to remain calm under pressure and adapt to change
Bring customer service, communication, and operational coordination skills to Aquatrans while supporting overnight transportation operations in Delta.
#J-18808-Ljbffr