Job opportunity
Service AdministratorNEW!!!
Maxim Truck and Trailer
Service Administrator
November 3, 2026
Department: Service
Location: Winnipeg, MB
Job Type: Full Time
Maxim Truck & Trailer
1860 Brookside Blvd.
Winnipeg, MB R3C 2E6
Are you highly organized, customer-focused, and passionate about keeping operations running smoothly? We are seeking a Service Administrator to support our busy service department by managing work order administration, invoicing, customer follow-up, warranty processing, and general administrative functions. This position is ideal for someone who enjoys balancing multiple priorities, solving problems, and working closely with customers and internal teams to ensure a seamless service experience.
Responsibilities
Processes and closes retail work orders by preparing invoices, applying write-offs per company guidelines, reconciling sublet accounts, and splitting work orders for billing or follow-up action.
Reviews repair orders for accuracy and completeness, ensuring all customer, vehicle, parts, labor, authorization, and sublet documentation requirements are met.
Manages select service and facility-related payables, including shop supplies, tools, uniforms, and building maintenance services, while helping maintain workplace safety compliance.
Assists with payroll administration, timesheet reconciliation, warranty processing, recall and coverage checks, and monitoring aged work orders.
Provides reception support as needed and may prepare customer estimates for standard repairs, new vehicle preparation, and fleet/tender purchases.
Maintains accurate records and coordinates with service, parts, and shop teams to ensure efficient workflow and customer service delivery.
Hours:
Monday to Friday, 7:30 PM - 4:00 PM; provides weekend vacation coverage if needed.
Qualifications
2+ years invoicing experience with knowledge of debits/credits
Working knowledge of servicing heavy-duty trucks & trailers (or related industry) in order to understand repair time length and managing work orders is preferred
Customer service experience preferred
Excellent fact finding and analytical skills
Organized, sets priorities, meets deadlines
Strong aptitude for numbers, shows attention to detail
Basic computer experience with MS Word and Outlook
Exposure to a centralized billing system; Karmak knowledge preferred
Accurate keyboarding & data entry
Ability to work with interruption
Why choose Maxim?
A competitive hourly wage
Group benefits including health (drug card), dental & vision
RRSP plan with company match
Educational assistance plan
Employee referral $$ bonuses
Opportunities for advancement
Strong team environment
Support of a national company
More About Us
We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.
#J-18808-Ljbffr
Apply on source site November 3, 2026
Department: Service
Location: Winnipeg, MB
Job Type: Full Time
Maxim Truck & Trailer
1860 Brookside Blvd.
Winnipeg, MB R3C 2E6
Are you highly organized, customer-focused, and passionate about keeping operations running smoothly? We are seeking a Service Administrator to support our busy service department by managing work order administration, invoicing, customer follow-up, warranty processing, and general administrative functions. This position is ideal for someone who enjoys balancing multiple priorities, solving problems, and working closely with customers and internal teams to ensure a seamless service experience.
Responsibilities
Processes and closes retail work orders by preparing invoices, applying write-offs per company guidelines, reconciling sublet accounts, and splitting work orders for billing or follow-up action.
Reviews repair orders for accuracy and completeness, ensuring all customer, vehicle, parts, labor, authorization, and sublet documentation requirements are met.
Manages select service and facility-related payables, including shop supplies, tools, uniforms, and building maintenance services, while helping maintain workplace safety compliance.
Assists with payroll administration, timesheet reconciliation, warranty processing, recall and coverage checks, and monitoring aged work orders.
Provides reception support as needed and may prepare customer estimates for standard repairs, new vehicle preparation, and fleet/tender purchases.
Maintains accurate records and coordinates with service, parts, and shop teams to ensure efficient workflow and customer service delivery.
Hours:
Monday to Friday, 7:30 PM - 4:00 PM; provides weekend vacation coverage if needed.
Qualifications
2+ years invoicing experience with knowledge of debits/credits
Working knowledge of servicing heavy-duty trucks & trailers (or related industry) in order to understand repair time length and managing work orders is preferred
Customer service experience preferred
Excellent fact finding and analytical skills
Organized, sets priorities, meets deadlines
Strong aptitude for numbers, shows attention to detail
Basic computer experience with MS Word and Outlook
Exposure to a centralized billing system; Karmak knowledge preferred
Accurate keyboarding & data entry
Ability to work with interruption
Why choose Maxim?
A competitive hourly wage
Group benefits including health (drug card), dental & vision
RRSP plan with company match
Educational assistance plan
Employee referral $$ bonuses
Opportunities for advancement
Strong team environment
Support of a national company
More About Us
We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.
#J-18808-Ljbffr