Job opportunity
Remote Care Navigator Canada
Sailor Health
Support older adults through mental health intake remotely from Canada, using empathy, organization, and clear communication. Become Sailor Health’s first supportive voice.
As a full-time Care Navigator, you will guide patients and caregivers through intake with warmth and professionalism. You will coordinate support from therapist matching through confident entry into care. The work combines patient support, care coordination, and emotional guidance. Experience in healthcare, customer service, or administration is welcome but not required.
Key Responsibilities:
Guide older adults and caregivers through intake processes
Serve as Sailor Health’s first patient contact
Match new patients with appropriate therapists
Provide clear support during emotional conversations
Coordinate patients at different process stages
Requirements:
Empathetic, clear, and active communication style
Strong organization and attention to detail
Comfort learning Google Workspace and EHR platforms
Ability to learn HubSpot and new software quickly
Interest in mental health and healthcare access
Bring empathy, patient coordination, and technology confidence to help older adults begin mental health care with Sailor Health.
#J-18808-Ljbffr
Apply on source site As a full-time Care Navigator, you will guide patients and caregivers through intake with warmth and professionalism. You will coordinate support from therapist matching through confident entry into care. The work combines patient support, care coordination, and emotional guidance. Experience in healthcare, customer service, or administration is welcome but not required.
Key Responsibilities:
Guide older adults and caregivers through intake processes
Serve as Sailor Health’s first patient contact
Match new patients with appropriate therapists
Provide clear support during emotional conversations
Coordinate patients at different process stages
Requirements:
Empathetic, clear, and active communication style
Strong organization and attention to detail
Comfort learning Google Workspace and EHR platforms
Ability to learn HubSpot and new software quickly
Interest in mental health and healthcare access
Bring empathy, patient coordination, and technology confidence to help older adults begin mental health care with Sailor Health.
#J-18808-Ljbffr