Customer service and digital banking skills define this Customer Experience Associate role with Scotiabank in Beauport, Quebec. Support customers throughout their banking journey.
As a Customer Experience Associate, you represent Scotiabank’s branches and help customers achieve financial goals. You will process daily transactions, discover needs, explain concepts clearly, and identify simple sales opportunities. Strong technical skills support digital and self-service banking conversations.
Key Responsibilities:

Discover customer needs through proactive listening
Process day to day banking transactions
Build long standing customer relationships
Identify and fulfill simple sales opportunities
Introduce mobile banking applications to clients
Requirements:

Proven customer service skills through work or community involvement
Strong technical skills and digital banking knowledge
Ability to explain complicated concepts simply
Comfort with simple sales situations
Flexible schedule availability
Bring customer service, technical skills, and relationship-building strengths to Scotiabank’s Beauport branch as a Customer Experience Associate.

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Customer Service Banking Associate