Create elevated shopping experiences through strong product knowledge and style guidance as a Fashion Retail Customer Experience Associate. Steve Madden seeks an organized, enthusiastic sales professional who connects confidently with shoppers.
You will act as a trusted style guide while helping customers discover new arrivals, promotions, campaigns, and must-have styles. This Sales Associate role combines fashion-focused selling with brand representation, merchandising updates, inventory support, and accurate checkout. Your customer interactions should reflect the Steve Madden attitude and personal style.
Key Responsibilities:

Build genuine customer connections through exceptional service
Inspire shoppers with current fashion trends and product knowledge
Maintain displays and complete daily store recovery
Replenish inventory and keep best-selling styles available
Support teammates during busy periods and special projects
Requirements:

Retail sales experience with a trendsetting fashion brand
Completed fashion or retail management education is an asset
Strong English interpersonal and communication skills
Ability to safely use ladders up to ten feet
Ability to remain active and standing for extended periods
Use fashion insight, communication skills, and genuine service to deliver the Steve Madden shopping experience customers remember.

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